NAIM, Arshi. New Trends in Business Process Management: Applications of Green Information Technologies. British Journal of Environmental Studies, [S. l.], v. 1, n. 1, p. 12–23, 2021. Disponível em: https://al-kindipublishers.org/index.php/bjes/article/view/2427. Acesso em: 2 oct. 2025.