ZOU, Yumin; WU, Yixuan. Pragmatic Functions of Move Structures in Online Chinese Hotel Complaint Responses. International Journal of English Language Studies, [S. l.], v. 5, n. 4, p. 13–23, 2023. DOI: 10.32996/ijels.2023.5.4.2. Disponível em: https://al-kindipublishers.org/index.php/ijels/article/view/6105. Acesso em: 2 jun. 2026.