Opportunities and Challenges of Integrating Artificial Intelligence into Management Information Systems: Perspectives of King Khalid University Students

Abstract

The rapid integration of artificial intelligence (AI) into management information systems (MIS) is reshaping decision-making, learning processes, and organizational efficiency across higher education and business environments. Recent studies highlight that AI-enabled MIS enhances decision quality, analytical capability, and strategic responsiveness while supporting personalized and adaptive learning experiences for students. The literature also shows that AI-driven tools strengthen student engagement, improve information management processes, and enable more agile managerial practices. Despite these benefits, challenges persist, including digital literacy gaps, ethical concerns, varying levels of AI readiness, and barriers to student adoption. Research further indicates rising expectations among students regarding AI’s role in their professional and educational development. As institutions increasingly incorporate AI into curricula, teaching strategies must adapt to balance human judgment with automated intelligence. Overall, the reviewed studies demonstrate that AI’s expanding presence in MIS offers significant potential for improved efficiency and learning outcomes, though careful implementation and skill development remain essential for success.