Techniques for Managing Employee Relations and Conflict Resolution within the Workplace
DOI:
https://doi.org/10.32996/jbms.2024.6.3.10Keywords:
Employee relations, Conflict resolution, Organizational performance, Demographics, Correlation analysis, Multiple regressionAbstract
This study has demonstrated practical ways to confront employee relations and conflict resolution within workspaces. Empirical research and data analysis are the focal themes of this research as it looks into the role of employee relations and dispute resolution in the enhancement of overall organizational performance. Such results highlight the significance of a pre-emptive attitude towards conflict management and the use of theoretical frameworks to solve the existing problems top-down when it comes to improving the atmosphere in the work environment. Managing employee relations and resolving conflicts within the workplace requires a proactive and structured approach to maintaining a harmonious work environment. Key techniques include fostering open communication through regular meetings and feedback sessions and ensuring transparency and fairness in all dealings. Training managers in conflict resolution skills and emotional intelligence is crucial, as these competencies help in identifying and addressing issues before they escalate. Implementing mediation and negotiation practices as formal mechanisms can also be effective. Additionally, establishing clear policies and procedures that outline acceptable behavior and the steps for resolving disputes is essential. Ultimately, promoting a culture of respect and inclusivity aids in minimizing conflicts and enhancing employee relations.
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