Technology-Driven Operational Efficiency and Security in Casinos: An Empirical Analysis of Adoption and Impact

Authors

DOI:

https://doi.org/10.32996/jbms.2024.6.6.9

Keywords:

Technology-Driven Operational Efficiency; Security; Casino Technology Adoption

Abstract

This study aims to examine the impact of Casino Technology Adoption (CTA) on Operational Efficiency (OE) and Security (S) within the casino industry, with Firm Profile (FP) as a moderating variable. Survey data were collected from casino firms, and Partial Least Squares Structural Equation Modeling (PLS-SEM) was applied to assess direct and moderated relationships. The results indicate that CTA has a strong positive effect on both OE and S, underscoring the role of technology in enhancing casino operations. However, FP did not exhibit a significant moderating effect on the relationships between CTA and OE or between CTA and S, suggesting that firm characteristics such as firm size, years of operations, and net worth may not critically alter the technology-efficiency or technology-security relationship in this context. This finding highlights the direct influence of technology adoption in achieving operational and security improvements, regardless of firm-specific factors. The study provides practical insights for casino firms seeking to leverage technology for efficiency and security gains. It contributes to the literature by exploring the nuances of the impact of technology adoption on the casino industry. 

Author Biographies

  • Emmanuel Paulino, Pamantasan ng Lungsod ng Maynila

    Emmanuel P. Paulino, DBA, LPT, (Primary and Corresponding Author) is an Associate Professor at De La Salle University Dasmarinas.  He has already published research papers on business management, entrepreneurship, marketing, and analytics.

    College of Business Administration and Accountancy, De La Salle University Dasmarinas. Email: eppaulino@dlsud.edu.ph; empauls@gmail.com 

    ORCID ID: https://orcid.org/0000-0002-6282-6460

  • Ronaldo Tan, Pamantasan ng Lungsod ng Maynila

    Ronaldo A. Tan, Ph.D.  is the Vice President for Administration at the Pamantasan ng Lungsod ng Maynila and currently a faculty member in the graduate school program for engineering and information technology. He teaches software development tools and methodologies, Information Technology Industry Practices and Immersion, Advance IT Project Management, Seminar in Emerging Technology, Leadership in Information Technology, and IT Research. He received his Doctor of Technology at the Technological University of the Philippines, Manila and his Doctor of Philosophy in Education at Adamson University, Manila.

    Pamantasan ng Lungsod ng Maynila (PLM), General Luna corner Muralla Street Intramuros, Manila, Philippines 1002.  Email: ratan@plm.edu.ph

    ORCID ID: https://orcid.org/0000-0003-3697-2947

  • Paulo Noel Mazo, Pamantasan ng Lungsod ng Maynila

    Paulo Noel A. Mazo, DBA, LPT, is an esteemed academic currently serving as Assistant Professor III at the College of Business Administration in Pamantasan ng Lungsod ng Maynila (University of the City of Manila).

    Email: pnamazo@plm.edu.ph

    ORCID ID: https://orcid.org/0009-0001-0236-1542

  • Ronald Romero, Pamantasan ng Lungsod ng Maynila

    Ronald P. Romero, Ph.D. is the vice president for academic affairs at the Pamantasan ng Lungsod ng Maynila (PLM) and is currently a faculty member in the graduate school program. He teaches thesis writing, dissertation writing, financial management, capital markets, risk management, operations management, business, and international economics.

    Pamantasan ng Lungsod ng Maynila (PLM), General Luna corner Muralla St., Intramuros Manila, Philippines 1002. Email: rpromero@plm.edu.ph

    ORCID ID: https://orcid.org/0009-0009-9476-1831

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Published

2024-12-03

Issue

Vol. 6 No. 6

Section

Research Article

License

Copyright (c) 2024 Journal of Business and Management Studies

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

How to Cite

Larita, G., Paulino, E., Tan, R., Mazo, P. N., & Romero, R. (2024). Technology-Driven Operational Efficiency and Security in Casinos: An Empirical Analysis of Adoption and Impact. Journal of Business and Management Studies, 6(6), 165-177. https://doi.org/10.32996/jbms.2024.6.6.9