GUPTA, Mohit Ganesh. India’s Ascent to a Global Leadership: KPO as a Case in Point. Journal of Business and Management Studies, [S. l.], v. 4, n. 4, p. 224–230, 2022. DOI: 10.32996/jbms.2022.4.4.21. Disponível em: https://al-kindipublishers.org/index.php/jbms/article/view/4330. Acesso em: 20 oct. 2025.