FERNANDEZ, Rafael Miguel A.; CABILIN, Angelo Neil F.; PIGAO, Kevin Jamir F. Correlation Analysis between Realtime Analyst’s Work, Key Performance Indicator and Service Level. Journal of Business and Management Studies, [S. l.], v. 5, n. 5, p. 260–266, 2023. DOI: 10.32996/jbms.2023.5.5.22. Disponível em: https://al-kindipublishers.org/index.php/jbms/article/view/6216. Acesso em: 29 sep. 2025.