Charandabi, Sina, and Omidreza Ghanadiof. “Evaluation of Online Markets Considering Trust and Resilience: A Framework for Predicting Customer Behavior in E-Commerce”. Journal of Business and Management Studies, vol. 4, no. 1, Jan. 2022, pp. 23-33, https://doi.org/10.32996/jbms.2022.4.1.4.