The Compliance Advantage: Innovation Catalyst in Digital Payments
DOI:
https://doi.org/10.32996/jcsts.2025.7.8.112Keywords:
Digital payments transformation, Compliance-by-design, Regulatory technology, Cross-functional collaboration, AI-powered compliance, Financial innovationAbstract
The digital payments ecosystem is undergoing unprecedented transformation as consumer preferences shift toward frictionless, instant transactions, while regulatory frameworks simultaneously grow more stringent. Challenging the traditional view of compliance as an innovation barrier, forward-looking organizations now embed regulatory requirements directly into product development, transforming compliance into a competitive advantage. Artificial intelligence (AI) and machine learning (ML) are revolutionizing compliance management, enabling intelligent, adaptive frameworks that surpass traditional rule-based approaches. Modern systems can process over 850,000 transactions per second with 99.95% classification accuracy, while advanced ML models achieve 87.3% accuracy in loan default prediction, significantly outperforming classical methods. Cross-functional collaboration between compliance, risk, and business teams has emerged as a critical enabler for managing regulatory complexity while aligning with business growth. Evidence from implemented initiatives highlights faster issue resolution, enhanced audit outcomes, and stronger synergy between growth and compliance objectives. Regulatory sandboxes further drive innovation while maintaining consumer protection, fostering productive engagement between regulators and industry. Organizations adopting this integrated, compliance-by-design approach achieve faster product development, improved customer experiences, reduced operational costs, and enhanced regulatory relationships, positioning compliance as a true catalyst for sustainable innovation rather than an impediment to technological advancement.


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