VAIBHAV FANINDRA MAHAJAN. Breaking Down AI-Powered Case Categorization in Customer Support. Journal of Computer Science and Technology Studies, [S. l.], v. 7, n. 3, p. 38–45, 2025. DOI: 10.32996/jcsts.2025.7.3.5. Disponível em: https://al-kindipublishers.org/index.php/jcsts/article/view/9288. Acesso em: 6 oct. 2025.