GIRIDHAR RAJ SINGH CHOWHAN. AI-Powered Virtual Agents in CRM: Revolutionizing Customer Interaction and Service Automation. Journal of Computer Science and Technology Studies, [S. l.], v. 7, n. 3, p. 245–252, 2025. DOI: 10.32996/jcsts.2025.7.3.27. Disponível em: https://al-kindipublishers.org/index.php/jcsts/article/view/9339. Acesso em: 6 oct. 2025.