GOKULKUMAR SELVANATHAN. AI-Powered Contact Centers in the Energy and Utilities Sector: Transforming Customer Experience and Operational Excellence Through Intelligent Technologies. Journal of Computer Science and Technology Studies, [S. l.], v. 7, n. 4, p. 772–779, 2025. DOI: 10.32996/jcsts.2025.7.4.89. Disponível em: https://al-kindipublishers.org/index.php/jcsts/article/view/9639. Acesso em: 21 mar. 2026.