JOHN RAJASEKARAN ANNAMALAI. Siebel eService Self-Service Portal Architecture: From Walk-in Centers to Digital Transformation. Journal of Computer Science and Technology Studies, [S. l.], v. 7, n. 7, p. 244–251, 2025. DOI: 10.32996/jcsts.2025.7.7.24. Disponível em: https://al-kindipublishers.org/index.php/jcsts/article/view/10226. Acesso em: 5 jul. 2025.