Business Process Management in Financial Performance

Authors

  • Milad Javadi Ph.D. Student, College of Business, Finance, University of Florida Atlantic, USA
  • Zahra Raeisi Department of Computer Science, University of Fairleigh Dickinson, USA
  • Ahmad Latifian Assistant Professor, Department of Management, Faculty of Economics and Administrative Sciences, Ferdowsi University Of Mashhad (FUM), IRAN
  • Ali Shojaee Post Graduate DBA in Executive Management, Decathlon Malaysia Bandar Sri Damansara, Kuala Lumpur, Malaysia
  • Kamilia Mehrabi Jorshary Graduate Assistant, Department of Industrial and Systems Engineering, Ohio University, USA

DOI:

https://doi.org/10.32996/jefas.2025.7.8

Keywords:

Business, Performance Management, Financial

Abstract

Business process management (BPM) is a system that aligns activities with customer needs. Understanding its effects on financial performance in sectors like healthcare remains elusive. This analysis focuses on Shiraz University and examines data from its financial managers to assess how BPM influences financial performance. Data shows that 65.2% of respondents were male, and 55.49% had a master's degree or higher. Findings confirm that BPM significantly affects financial performance, with a path coefficient of 0.881 and a significance level of 15.383. The impact of guideline and method changes had a coefficient of 0.422 and a significance value of 3.7021, while changes related to electronic patient records had a coefficient of 0.476 and a significance value of 4.334. These results can guide healthcare managers and decision-makers in viewing process improvement as a crucial tool for enhancing financial performance.

Author Biographies

  • Zahra Raeisi, Department of Computer Science, University of Fairleigh Dickinson, USA

    Zahra Raeisi is an accomplished researcher with a diverse background in academia. In the years following her graduation from Iran's Industrial Engineering program, Zahra pursued further education in Canada. She obtained two master's degrees: one in MBA, interested in integrating technology into medical and business processes, and one in Computer Science, focusing on artificial intelligence, deep learning, machine learning, image processing, and programming.

    Zahra's professional career has focused on cognitive neuroscience and applied artificial intelligence. One of her research projects focuses on auditory perception and cognitive functions, mainly auditory attention detection using EEG signals. Known for her depth of insight and prolific writing on artificial intelligence, Zahra has contributed extensively to applied AI in engineering and medical science. Her research aims to bridge the gap between neuroscience and technology.

     

  • Ahmad Latifian, Assistant Professor, Department of Management, Faculty of Economics and Administrative Sciences, Ferdowsi University Of Mashhad (FUM), IRAN

    Dr. Ahmad Latifian is an assistant Professor  in department of Management at  Ferdowsi University Of Mashhad (FUM), Ahmad  published Ariticles in the field of Business and Cloud Computing& BusinessEmployee Attendance Management, Virtual Education  Performance & etc in 2022 &2023  in Emerald, Hindawie,kebernetes, Iranian Journal of Operation Research

  • Ali Shojaee, Post Graduate DBA in Executive Management, Decathlon Malaysia Bandar Sri Damansara, Kuala Lumpur, Malaysia

    Shojaei, IT Team Leader, Post graduate DBA in Executive management, Decathlon Malaysia, 8 Trium Tower, Bandar Sri Damansara, 52200 Kuala Lumpur, Malaysia

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Published

2025-06-10

Issue

Vol. 7 No. 3

Section

Research Article

License

Copyright (c) 2025 Journal of Economics, Finance and Accounting Studies

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

How to Cite

Javadi, M., Raeisi, Z. ., Latifian, A. ., Shojaee, A. ., & Kamilia Mehrabi Jorshary. (2025). Business Process Management in Financial Performance. Journal of Economics, Finance and Accounting Studies , 7(3), 82-90. https://doi.org/10.32996/jefas.2025.7.8