(1)
Rumsowek, M. .; Binur, R. E. .; Ramandei, L. The Effect of Service Quality on Passenger Satisfaction at PT. Indonesian National Shipping (PELNI) in Jayapura City. jhsss 2021, 3 (4), 61-66. https://doi.org/10.32996/jhsss.2021.3.4.7.